Skip to content

Independent information guide about connectFirst — not the official financial institution website.

About connectFirstOfficial resourcesAbout this site
iAlberta guide
GuidesAboutOfficial resourcesContact
Official website ↗
PRIVACY & DATA

Privacy Policy

Privacy information for this independently operated website. This policy does not describe the privacy practices of connectFirst or Servus Credit Union Ltd.

Last updated: September 15, 2026Alberta, Canada
ON THIS PAGEOverviewInformation collectedHow information is usedThird partiesRetention & securityYour choicesChangesQuestions

1. Overview

This Privacy Policy explains how information may be handled when you visit this independently operated informational website. The website is not affiliated with, operated by, or endorsed by connectFirst or Servus Credit Union Ltd. It provides general public information and is not an online banking portal.

Important: This website does not ask for debit-card numbers, online-banking usernames, passwords, PINs, security answers or one-time verification codes.

2. Information we may collect

Depending on how the website is hosted and configured, limited technical information may be processed automatically, such as browser type, device type, approximate region, referring page, pages viewed, and basic server logs.

This website does not currently provide a contact form, user account or newsletter subscription, so visitors cannot submit personal information through the site.

3. How information may be used

Limited technical information may be used to operate and secure the website, diagnose delivery problems, improve accessibility and meet applicable legal obligations.

Information should not be used to conduct financial transactions or authenticate access to a member account through this informational website.

4. Service providers and third parties

The website may rely on hosting, content-delivery, analytics, font or media providers. Those providers may process limited technical data according to their own terms and privacy practices.

Links to external websites are provided for convenience. Once you leave this website, the privacy practices of the destination website apply.

5. Retention and safeguards

Any personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, subject to legal or operational requirements. Reasonable administrative and technical safeguards should be used to reduce the risk of unauthorized access, disclosure or misuse.

No website or transmission method can guarantee absolute security.

6. Your privacy choices

You may limit browser storage, block or delete cookies, and avoid submitting optional information. Where applicable, you may also request access to or correction of personal information handled by the website operator, subject to legal exceptions.

7. Changes to this policy

This policy may be updated when the website, technology, legal requirements or operational practices change. The date shown at the top indicates the most recent revision.

8. Questions

For official privacy requests relating to a connectFirst or Servus Credit Union membership, account or financial service, use the official financial institution’s privacy and contact channels. This independent site does not handle account-specific privacy requests.

← Back to independent guide
iAlberta guide

Independent editorial information about connectFirst in Alberta.

Servus contact for former connectFirst members1.866.923.4778
ExploreGuidesOrganizationBranchesSupport
AboutAbout this blogEditorial PolicyContactOfficial resources
LegalPrivacy PolicyCookie PolicyTerms of Use

Independent informational website. Not affiliated with, operated by, or endorsed by Servus Credit Union Ltd. or connectFirst. The connectFirst brand is being unified under the Servus Credit Union brand. This website is not an online banking portal and does not request banking credentials.

PrivacyCookiesTerms