Independent informational websiteNot operated by, affiliated with, or endorsed by connectFirst or Servus Credit Union Ltd.
Official Servus website ↗

Official support resources for former connectFirst members

How to locate genuine support for former connectFirst members and distinguish official resources from this independent website.

Person using a laptop at a bright workspace

This website is designed for general reading only. If your question involves an account, card, transaction or personal banking information, go directly to Servus Credit Union’s official support resources.

Official support pages should use the institution's recognized domain and a secure HTTPS connection. A padlock alone does not prove that a page belongs to the organization, so read the full domain before entering any information. Be cautious with links received through unexpected messages, advertisements or social-media replies.

For general questions, start from the official website and navigate to its contact or help section. For urgent card or account matters, use the number printed on the card, a recent official statement or the verified contact page. This independent blog cannot confirm identity, investigate transactions or relay messages to the institution.

Security reminderThis guide will never ask for a banking password, PIN, security answer or one-time passcode.

Check the destination before sharing information

A general information article should never need your banking username, password, PIN, security answer or one-time passcode. When you need a secure service, verify that you intentionally opened an official connectFirst resource before entering any sensitive information.

What this independent site does

The Alberta Credit Union Guide summarizes public background information and links to official sources. It does not host a sign-in page, does not process transactions and does not ask visitors for banking credentials.

Official resources are clearly marked

Throughout this site, outbound links are labelled as official Servus resources. That distinction is intentional: readers should be able to tell when they are leaving this independent publication and continuing to the organization’s own website.

For current information, use the official Servus website and contact resources linked below.